Questions or comments regarding our services, products, the website or others may be submitted to

Your feedback is very important to us. We want to hear from you if you feel unhappy with the service you’ve received from us. Letting us know your concerns gives us the opportunity to put matters right for you and improve our service to all our customers.

By using this website you agree to be bound by the following conditions of use. If you do not wish to be bound by these conditions, then please do not use the site. By using our Services, you are agreeing to these terms. Please read them carefully.


Any and all intellectual property rights associated with the website and its contents are the sole property of Greentelecoms, its affiliates or third parties. All customized graphics, icons, images, photos, texts and other items that appear on the website are trademarks of Greentelecoms and its affiliates and may not be used or interfered with in any manner without the express written consent of Greentelecoms. Except as otherwise expressly authorized by these Terms of Use, You may not copy, reproduce, modify, amend, lease, loan, sell and/or create derivative works from, upload, transmit, and/or distribute the Intellectual Property of the Web Site in any way without Greentelecoms’ prior written permission.

Greentelecoms hereby grants You a limited, personal, non-transferable, non-sublicensable, revocable license to (a) access and use only the Web Site, Content and Services only in the manner presented by Greentelecoms, and (b) access and use the Greentelecoms computer and network services offered within the Web Site only in the manner expressly permitted by Greentelecoms.


The Greentelecoms website is available only to entities and persons who have reached the age of legal majority and are competent to enter into legally binding agreements under the applicable law. If You do not qualify, You are not permitted to use the Website.

This site is virus free. You must agree that you will not make a claim for damages as a result from using this website. The owners of this website operate to the highest standards and do not believe that using this website can cause loss or damage to your PC.


You agree that:

You shall not disguise the origin of information transmitted through the Web Site.

You will not place false or misleading information on the Web Site.

You will not use or access any service, information, application or software available via the Web Site in a manner not expressly permitted by Greentelecoms.

You will not input or upload to the Web Site any information that may contain viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system, the Web Site or Information or that infringes the Intellectual Property rights of another.

Certain areas of the Web Site are restricted to customers of Greentelecoms.

You may not use or access the Web Site or the Greentelecoms Systems or Services in any way that, in Greentelecoms’ judgment, adversely affects the performance or function of the Greentelecoms Systems, Services or the Web Site or interferes with the ability of authorized parties to access the Greentelecoms Systems, Services or the Web Site.

You may not frame or utilize framing techniques to enclose any portion or aspect of the Content or the Information, without the express written consent of Greentelecoms.
Images may not be used for advertising, business, or personal communication.


The price of the goods is based on the prices quoted in Greentelecoms product catalog. All stated prices are exclusive of any taxes, fees, duties. Greentelecoms will bill Taxes and shipping costs as a separate item on the invoice presented to Buyer.


Shipping costs vary depending on products and destination. Please send us your city and post code in order to calculate shipping costs and delivery time.


Greentelecoms accepts the following payment options: PayPal and bank transfer. Orders are delivered when the payment has been made and the confirmation received.


Cancellation or modifications of orders are subject to Greentelecoms’ prior written consent in each instance.


All Greentelecoms products come with a period of twelve (12) months warranty following the date of the purchase.


If you are unsatisfied for any reason get in contact with us at, please ensure that the purchase invoice number and a full explanation for the return are given. For physical damage a photo must be sent together with a fault description.

Please refer to “Shipping & Returns” for full instructions on Returns/RMA.

Greentelecoms’ services are provided by Telsets S.L. located at C/Menor 4, Nave 8. P.I. La Mina, Colmenar Viejo, 28770, Madrid, Spain.

VAT registration number: ESB83413997