1. INFORMATION WE COLLECT
If you choose to use this website and our products/services, we may require you to provide contact and identity or commercial information.
1.1 Required Information:
To register an account or use the Greentelecoms services you must provide your name, address, phone number and email address.
Communications and other messages, including correspondence between Greentelecoms and you, may be required in order to provide a service of the highest standards.
This required information is necessary for us to process orders, issue a new password if you forget or lose your existing password, and contact you should the need arise in administering your account or the Greentelecoms Services.
1.2 Non-personally identifiable information:
We also collect the Internet address (IP address), statistics on page views and other identifying information about the computer or device you use to access your Greentelecoms account or use the Greentelecoms Services. Furthermore, data collected through cookies or other means.
Other general information regarding our products/services you have registered to receive.
1.3 Website traffic information:
Because of the way Internet works, when you arrive at or leave the Greentelecoms website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers’ preferences better and to manage the load on
our servers, so as to improve our services and your experience with Greentelecoms.
2. CUSTOMER SERVICE CORRESPONDENCE
We will keep record of the emails you send us. We will also retain customer service correspondence and other correspondence from Greentelecoms to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service.
3. OUR USE AND DISCLOSURE OF YOUR INFORMATION
We may use your Personal Information to:
To provide a service of the highest standards.
Verify your identity and the information you provide.
Improve our products/services and customer experience and inform you about our products/services and updates.
Provide you with information that may affect your use of our products/services.
Communicate marketing and promotional offers to you. We do not sell or rent your Personal Information to third parties.
4. TRANSACTION INFORMATION
This website does NOT store credit card information. The Greentelecoms credit card process uses PayPal.com, a secure payment processor, to protect your credit card information.
5. ACCESS TO PERSONAL INFORMATION
Greentelecoms will permit you to access information about you in our database by contacting firstname.lastname@example.org. If you believe any of the information is incorrect or needs updating, please advise us. We will correct our records upon verification of the requested change.
If you no longer wish to receive e-mail or postal notifications about services or special promotions, please let us know by sending an e-mail to us at email@example.com and specifying that you do not want to receive these notifications. Please provide us with your exact name and address. We will use reasonable efforts to refrain from including you when sending marketing materials to Greentelecoms’ clients by noting your election in our database.
6. EXTERNAL LINKS
Some pages on the Greentelecoms website include links to third-party websites. These sites are governed by their own privacy statements, and Greentelecoms is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should exercise caution and review the privacy statements of these sites before providing them with personal information.
Like most sites, we use technologies that are essentially small data files placed on your computer, tablet, or mobile phone (referred to collectively as a “device”) that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools.
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:
Cookies – Small text files (typically made of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser.
There are several types of cookies:
Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
First-party cookies are set by site you are visiting.
Third-party cookies are set by a third party site separate from the site you are visiting.
Cookies can be disabled or removed by tools that are available as part of most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.
Web beacons – Small graphic images (also known as “pixel tags” or “clear GIFs”) may be included on our sites, services, applications, messaging, and tools. Web beacons may be used for a number of purposes, including to measure the performance of our sites, to monitor how many visitors view our sites and how they navigate them, to count how many emails that were sent were actually opened, to monitor the effectiveness of our advertising, or to count how many particular items, articles, or links were actually viewed.
Similar technologies for storing information – Technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all your browsers. In some instances, the use of local storage may not be fully managed by browsers but requires management through special tools. We may use such similar technologies for storing information to help ensure that your account security is not compromised or to spot irregularities in behavior to prevent your account from being accessed in an unauthorized manner, or to assess the performance of our sites, services, applications or tools. We do not use such technologies for storing information to target advertising to you on or off our sites.
We may use the terms “cookies” or “similar technologies” interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.
We offer certain site features, services, applications, and tools that are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser or device so permits. However, if you decline cookies or other similar technologies, you may not be able to use certain site features, services, applications, or tools. You may also be required to reenter your password more frequently during a session.
We do not store any of your personal information on any of our cookies or within any of our other similar technologies.
We obtain your consent to our use of these technologies to collect and store information by providing you with transparent notice of their use and providing you with the opportunity to make a choice to disable these technologies as set forth above.
3. NOTIFICATION OF CHANGES
For further information about our Cookies Policy please send us an email at firstname.lastname@example.org